Does the consumer have the right to compensation for moral damage caused by the violation of his rights?

Yes, this right is provided for in the consumer protection law.
As a rule, situations involving violation of consumer rights are accompanied by strong emotional experiences. Therefore, the law provides for the possibility of compensating for these experiences. However, it should be noted that the courts do not like to satisfy claims for compensation for moral damage on a large scale. The judges are cutting down on the amounts claimed by the plaintiff. This does not contribute to the compliance of entrepreneurs with consumer rights. After all, if they knew that they would have to pay hefty amounts of compensation, then they would not violate the rights.



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